Contact Us

We're here to help with any questions or concerns about your Luxyhoom furniture

Email Us

Our primary support channel - fast and reliable

service@luxyhoom.com
Response within 24-48 business hours

Business Hours

Monday - Friday9 AM - 6 PM PST
SaturdayClosed
SundayClosed

What to Include

  • Order number (required for faster processing)
  • Photos of issue (for quality defects)
  • Detailed description of problem
  • Preferred resolution (refund/replacement/parts)

Sample Email Templates

Subject: Missing Parts Request - Order #[Your Order Number]

Hello Luxyhoom Team,

I recently received my order #[Order Number] and noticed that some parts are missing.

Missing parts: [List part numbers/names]

Product: [Product name from your order confirmation]

Please ship these parts to my address on file.

Thank you!

[Your Name]

Subject: Quality Issue - Order #[Your Order Number]

Hello Luxyhoom Team,

I received my order #[Order Number] and there's a quality issue with the product.

Issue description: [Describe the defect/damage]

I've attached photos showing the problem for your review.

Preferred resolution: [Refund / Replacement / Other]

Please advise on next steps.

Thank you!

[Your Name]

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Every Luxyhoom product is backed by our quality guarantee and responsive support team.

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